"Thank you for finding us the perfect house...in record time!  We had seen dozen of homes with other Realtors and emotionally on the verge of giving up home shopping when we met you.  You proved to be an excellent listener, not wasting our time, you showed us two homes that no other Realtor did, both of which we made offers on (one of which we bought).  You wrote up offers geared at getting a quick response, then helped us close a smooth escrow.  We were able to reach you 24 hours a day, seven days a week and you returned calls faster than a racquetball.  Thanks again for making buying a house as fun as it should be!

"What can we say but, you've done it again for us!  And again it was a wonderful experience.  Terri, we can't thank you enough for not only helping us buy our first home in South Orange County, but also helping us sell, when the market was in our favor and finding our retirement home too!  Really, you have proven yourself over and over again, allowing us to meet our net line ( as you promised we would) and finding us the utmost perfect retirement home just like we asked for.  We will never forget when you walked out of the house, as we arrived and you stated the fact that you're going to your car to get the purchase contract, because this was "The House" for us!  You were absolutely correct!  It proved to us how well you listen to everything - to the tea!!!  We are so grateful to have you as our Realtor and now our Friend".

"Thank you for all your help surrounding the sale of our current home and assisting us in finding our future home.  We appreciate your honesty, determination and knowledge.  During this somewhat stressful time in our lives, we felt reassured knowing you were looking out for us!  Your Broker truly has a valued Agent working for them!"

"Just a short note to thank you once again for helping me in a time of need!  You have always been there for me, and without your professionlism I would not have been able to do this move.  I want to thank you for helping me sell my home fast and at a price higher than I could have even imagined.  You have proven yourself over and over to me.  You are my favorite realtor and I am sorry that I have moved out of the area, because you are and always will be my #1 Realtor.  Thank you again!"

"We appreciate your total commitment in finding us our dream home.  You succeeded 100%.  We love it!  We will always recommend you to others with the assurance that you will also do your best.  Once more, we want to express our gratefulness forever.  Hope you enjoy the flower arrangement!"

"You went above and beyond the call of duty and made looking for a new home a pleasure not a chore.  You are the perfect definition of a Realtor - Hardworking and Energetic!"

"Thank you so much for helping us sell our home!  We are so glad we found you after 7 years of first meeting you.  It's amazing that you were still in the area.  We were impressed with you the first time we met and appreciated all the hard work you did for us then, so we really wanted you to help us sell our home.  We have seen your signs all over town and that is how we found your number to call you.  You have gained so much success in the past years and it's incredible to see your business grow like is has.  We thank you again for knowing the area so well and really helping us achieve our financial goals.  You made all this happen with no headaches at all.  How wonderful is that?!  Terri, we will be telling our friends about you and hope for your continual success in your career!"

Dear Future Buyer/Seller,

Perhaps the only thing more stressful than facing April 15th or having a baby is buying or selling a home.  However, the last two can be made more stress free if you have the right Real Estate Agent.  I can recommend none finer than Terri Bruno of Prudential California Realty.  My wife and I recently sold and purchased a new home in South Orange County and we fortunately hired Ms. Bruno as our representative.  She made the experience as pleasant as possible and sold our home at top dollar within 30 days.  It was the highest sale for that model in the tract!

On the flip side, when it came to buying our new dream home, she did her very best to negotiate the lowest price for us and ensure we were protected legally in the purchase contract.  This attention to detail paid off many times during escrow.

Terri was there for us day and evening as well as each weekend.  She never made us feel like we were imposing or asking too many questions.  I cannot say enough good things about this extremely professional woman.

Dear Terri,

I just received your copies of the paperwork from the recent closing on the townhouse in Laguna Niguel.  Thank you for providing me with a complete set of the documents.

I really want to thank you and your magnificent team in helping the Koch Family sell the townhouse without much work or hassle on our part.  You did a fabulous job.

Our situation was unique in that you were dealing with out-of-town owners and a local family memeber who had a vested interest in obtaining the highest sales price possible.  You and your team were able to balance the various demands to negotiate a fair and equitable price for all parties.  Due to your excellent marketing program we had tremendous interest in the property and received multiple offers, just as you suggested at the outset! The back and forth negotiations were relatively painless on our part due to your excellent communications skills and willingness to find a way to satisfy all parties.

In some ways I miss our evening, weekend and holiday telephone calls on the intricacies of this property!  It was quite a deal to get done but you persevered and did it.  Your tireless efforts really made it easy for me and the Trustees to make decisions with your clear input on the positives and negatives of each move in this "chess game" of buying and selling a property.

I hope your real estate team can use the positive experiences from this transaction to help other families in the area.

A sincere "thank you" for a job well done!

Dear Terri,

We would like to take this time to express our sincere gratitude to you on the successful sale and purchase of our new home.  You not only helped us find our perfect home, you took the time necessary to educate us with the different areas.

When you initially came to our door and we talked to you for a while, we knew there and then that you definitely had the enthusiasm to sell our home and that you were committed in your work.  You knew the answers to all our questions and you shared your expertise with us on how we could receive top dollar for our home.  You did just and it only took you one week!  You promised and you delivered.  With our hectic schedules we were extremely impressed on how you kept us in the loop of our transactions.  When we called you, you called us right back.  Your systems work great and we highly recommend your services.

Thank you again for helping us in selling and buying our next home.